FAQ
Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to answer the most common questions visitors to this our Web site may have. If you find that your question is not answered on this page, please e-mail us at support @ cardiobase.com
Cardiobase 7 (.NET version) FAQ:
Cardiobase 7 requires the following:
- Secure remote access for Magnus Medical Software for installation and on-going support.
- MS Server 2003 or MS Server 2008 with IIS and .NET 2.0 with latest patches.
- Active Directory for user administration (where AD is not available Cardiobase can provide a user manager utility)
- Site license for MS SQL Server or sufficient licenses for the number of users
- Workstations - recommended minimum specification is Windows XP with Service Pack 2 installed, at least 2GB RAM and Internet Explorer 7 or above.
- Internet Explorer Settings: IE8 Cardiobase should be run in “Compatibility View” mode. These can be set centrally rather than on individual workstations. It is also recommended that page setup in IE be set to A4 and have headers and footers off. This is described in the Cardiobase User Guide in detail and is also described below.
Minimum recommended hardware: CPU Intel Core 2 Quad Memory Memory 4GB DDR-2 800MHz ECC 2R Memory Storage 3 X 250GB SATA2 HDDs RAID Controller RAID 5 Controller Adaptor Card Power Supply Redundant Power Supply (650W) Backup System As used by the client for all other systems.
Large site recommended hardware: (for 200 concurrent users) CPU 2X Intel Xeon Quad-Core 5400 Series E5472, 12MB L2 Cache, 3GHz Memory Memory 16GB (4x4GB) DDR-2 667MHz ECC 2R Memory Storage 2 x 72Gb Hard drives for mirrored O/S and Application 6 X Hard Drives 146GB 15K RPM Hard Drive (Configured in RAID 5) Optical Drive 8X DVD+/-RW Combo Drive Controller Cards RAID 5 Controller Adaptor Card (if necessary) 1 Gigabit 4 Port Ethernet Controller Card PCI Video Controller Card (or onboard) Power Supply Redundant Power Supply Power Supply (1100W) Backup Software Backup software should be that used for all other backup purposes by the client. The important thing is that a successful restoration can occur should that be needed. Backup Hardware Plus an autoloader two drive DLT tape unit with adaptor and cables
Latest User Guides
The latest Using Cardiobase 7 general user guide is dated 1 February 2010.
The latest Using Cardiobase 7 Advanced Functions guide is dated 12 February 2010.
Should you require an updated copy please contact support @ cardiobase.com
Will Cardiobase 7 run on Windows 2000 workstations? - Yes, but with degraded performance. There is a significant difference in speed noticeable between Windows 2000 and XP. Magnus Medical Software does not recommend using this or earlier operating systems, which are no longer supported by Microsoft.
Will Cardiobase 7 run on Windows Vista workstations? - Yes, however there are no known issues with using Vista. We recommend using Windows XP or Windows 7. Cardiobase 7 has had extensive testing on Windows XP and Windows 7 and some considerable testing on Vista.
How do I remove the header and footer Internet Explorer adds to my printouts from Cardiobase? Windows Internet Explorer will usually place ‘Page 1 of 1’ at the top of a printed pages and the source of the report at the very bottom. This can be turned off in a one-time process via Internet Explorer’s File – Page set up.
In IE7 press ‘Alt’ to show the menu items if not readily apparent.
Set the paper size to A4 if not already set.
Remove the ” &w&bPage &p of &P” from the Header and “&u&b&d” from the footer and click OK.
Why is there a time out for Cardiobase which closes it down after a period of inactivity? We are required, in some locations by law, to force a closedown of Cardiobase so that the application is not left open when unattended. The length of time can be configured by local administration to meet local requirements.
FAQ for Earlier Cardiobase versions
Can we print barcodes in Cardiobase?
Yes, it requires a suitable Code 3 of 9 font installed and a modification to the report pipelines. Please request a user guide from us.
We have a large SQL Server log file. Can it be reduced in size?
It is possible to run some simple steps in Query Analyzer to shrink the SQL Server log file. Please contact us at the above e-mail address and we will send you a user guide for this process.
What database options do we have?
Cardiobase V6 is designed for either Firebird or Microsoft SQL Server. Firebird is an open source project so no additional licensing is required. With SQL server, relevant licensing is required. Most clients who select SQL server would have a site license in place.
Database options:
Firebird 1.5
SQL Server 2000
SQL Server 2005
File Storage Specifications
Cardiobase V6 is a true 32bit Windows based relational database system and stores information in the industrial strength Firebird™ Client-Server SQL format or MS SQL Server. This allows, where authorized, third party reporting tools to query Cardiobase as well as allowing exchange of information with other institutions, database systems or medical equipment. We support HL7 as the optimal method for interfacing.
Images and Image Capture
Image capture is available from any other Windows based system that can also run Cardiobase concurrently. Image quality can be as high a quality as the monitor itself can display. Images are stored as jpeg format.
Cardiobase can be set up to automatically load images from systems such as the GE Muse and other mass storage systems. This is an efficient and practical way to load images such as ECGs, Exercise ECGs etc without having to go to a second program. See our interfaces section.
Security
Password access is provided by network software at PC level and stratified access levels within Cardiobase itself.
Hardware and Network Requirements
Cardiobase V6 operates on year 2000 compliant IBM compatible personal computers and Local Area Networks (LANs).
File server (Pentium 4 with 2 Gigabytes RAM recommended or better) with a suitable hard disk (e.g. 27gigabtye) to cater for expected volumes and other requirements. As a guide, Cardiobase data files require approximately one megabyte per 1000 records, excluding any images stored.
100 megabit network cards.
Recommended cabling is CAT 5 UTP.
Current Y2K compliant Windows XP for workstations, Windows Server 2003 with IIS
Back Up and Restoration Processes
Firebird has a built-in backup and restore facility to generate nightly Cardiobase back-ups. A suitable back up procedure is strongly recommended to store these Cardiobase-backup files. This is necessary with any system storing important information. Procedures for safe recovery should be tested before needed. Magnus Medical Software will be happy to advise, should you need assistance.
How do I remove unwanted words from the spell checker?
Please contact Magnus Medical Software for a user guide for this process.
Speed issue with mix of Windows XP and early Netware server (Netware 5.1 or earlier).
Slow Cardiobase load up times where reported in July 2006 when workstations were upgraded to Windows XP from Windows 98. A Netware 5.1 application server was in use. It was found that the cause was an issue with ‘Opportunistic Locking’. This was resolved by moving to a later version Netware.
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